Introduction to Human-Centered Design

Description

Human-centered design (HCD) is a mindset that approaches problem-solving with a focus on the users. It requires that projects begin from a place of empathy to make sure what’s created is something people need. The goal of HCD is a product or service that meets these needs in the long run or seeks to improve the experience of something already in existence.

This human-centered design course will teach you techniques and tools for staying user-centered. You will learn a straightforward process for inspiration, ideation, and implementation and work through the practical application of an HCD process - even if “design” is not part of your job title.

Audience:

This human-centered design course is designed for product teams and designers seeking to develop better products that solve the real-world problems of their customers. Some titles that may find this course particularly beneficial include:

• Product Designers
• Product Managers
• Product Developers
• Product Owners
• UX Designers
• UX Researchers
• Customer Experience Strategists
• Service Designers
• Instructional Designers
• Corporate Strategists
• Product/Business Analysts

In the class you will learn how to:

• Accelerate your discovery and innovation process
• Better understand your customers and their needs and desires
• Increase your company's competitive advantage
• Reduce risk by designing for agile development
• Design products that both improve people’s lives and improves your bottom line