651-905-3729 Microsoft Silver Learning Partner EC Counsel Reseller compTIA Authorized Partner

Product Discovery and Delivery

2-3 days

Description

NOTE: This course is only available by customer request. If you are interested in taking this course, please call 651-905-3729 or submit a request for a date.

This course immerses students in hands on product discovery with lean UX practices and product design thinking. Students select a product idea to explore and use it as a vehicle for the course. Starting with the formation of a product discovery team and proceeding through lean UX practices, students design a product with measurable impact.

As part of the discovery process, students use tools like opportunity mapping, collaborative framing, pragmatic personas, story mapping and customer journeys to elaborate and visualize a product story. For people working with agile teams, this course helps build strong product backlogs with better stories as well as provides insights into continuous product discovery that feeds continuous product delivery and learning.

  • Understand the conditions necessary to achieve product agility
  • Review the product ownership group’s place in that as well as the benefits they gain on behalf of the business by working this way
  • Gain an understanding of the levers PO’s may pull to steer product direction
  • Answer the question “What’s in it for me?” from different perspectives on a product team
  • Overview of product discovery and delivery as well as Product Thinking and Lean UX
  • Experience the use of tools like collaborative framing, pragmatic personas, story mapping, customer journeys, sketching and define measurable impacts (KPIs, OKRs, etc.)
  • Embrace the reality that many product ideas may be wrong and early validation is essential
  • Adding clarity and measure impact with acceptance tests
  • Creating an ongoing cadence for product discovery that feeds product delivery and ultimately fuels product learning

Who Should Attend

Anyone interested in learning to question and explore customers and products. If your backlog is simply a glorified “to do” list, this course is for you. More specifically, this course is focused on:

  • Product owners
  • Product managers
  • Other leaders within the discovery cadence, (e.g. UX, architects, tech leads).

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a Product Discovery and Delivery class.

Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Course Overview

Part 1: Product Agility and Product Ownership

  1. Expectations, curiosities, and the selection of product idea for the course
  2. Product ownership
  3. What is it?
  4. What’s in it for you?
  5. Why work this way? How did we get here?
  6. Steering the bus
  7. Visibility, control, flexibility, and maneuverability
  8. Getting buy in

Part 2: Product Over Progress

  1. Traditional, agile, and product-centered processes overview
  2. Product centered thinking and principles (blending discovery & delivery)
  3. Avoid being overly certain
  4. Validate ideas early and fast
  5. Develop customer insights
  6. Practice product-driven architecture
  7. Embrace responsive engineering
  8. Building product communities, product owners, users, and markets

Part 3: Early Product Discovery

  1. Framing design targets and your guess at their needs
  2. Introduction to story mapping, story splitting, and customer journeys
  3. Pragmatic sketching, prototyping, and other tools for early validation
  4. Stories, acceptance tests, and learning from building

Part 4: Roadmaps and Planning

  1. Making product choices
  2. Iteratively delivering value
  3. Sizing and planning across iterations

Part 5: Blending Product Discovery with Product Delivery

  1. Establishing a sustainable discovery cadence
  2. Establishing a blended cadence
  3. Constraints
  4. Adjusting to delivery constraints
  5. Blending with operations and support
  6. Losing “product” in delivery tools
  7. Investing in analytics

Part 1: Product Agility and Product Ownership

  1. Expectations, curiosities, and the selection of product idea for the course
  2. Product ownership
  3. What is it?
  4. What’s in it for you?
  5. Why work this way? How did we get here?
  6. Steering the bus
  7. Visibility, control, flexibility, and maneuverability
  8. Getting buy in

Part 2: Product Over Progress

  1. Traditional, agile, and product-centered processes overview
  2. Product centered thinking and principles (blending discovery & delivery)
  3. Avoid being overly certain
  4. Validate ideas early and fast
  5. Develop customer insights
  6. Practice product-driven architecture
  7. Embrace responsive engineering
  8. Building product communities, product owners, users, and markets

Part 3: Early Product Discovery

  1. Framing design targets and your guess at their needs
  2. Introduction to story mapping, story splitting, and customer journeys
  3. Pragmatic sketching, prototyping, and other tools for early validation
  4. Stories, acceptance tests, and learning from building

Part 4: Roadmaps and Planning

  1. Making product choices
  2. Iteratively delivering value
  3. Sizing and planning across iterations

Part 5: Blending Product Discovery with Product Delivery

  1. Establishing a sustainable discovery cadence
  2. Establishing a blended cadence
  3. Constraints
  4. Adjusting to delivery constraints
  5. Blending with operations and support
  6. Losing “product” in delivery tools
  7. Investing in analytics

Part 6: Measuring Product Impact

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a Product Discovery and Delivery class.

Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date


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Knowledge Transfer Consulting Services Inc. is a single-source solution provider offering a full range of Training Delivery and Training Management solutions from concept to delivery. Learn more

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