Discovery Fundamentals Virtual Classroom Live December 16, 2024

Price: $2,400

This course runs for a duration of 3 Days.

The class will run daily from 9 PM ET to 5 PM ET.

Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.

Enroll today to reserve your spot!

Space is limited. Enroll today.

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Description

Lay the groundwork for mature infrastructure operations management.

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

WHO SHOULD ATTEND?

The ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:

ServiceNow Implementer
ServiceNow System Administrator

A combination of course content and lab work will help attendees learn to:

Understand the big picture of the ServiceNow Discovery solution
Configure MID Servers
Work with Credentials
Configure Discovery to find
Linux and Windows Servers
Network Devices
Applications
Extend Discovery with custom
Horizontal Discovery Patterns
Application Discovery Patterns
Learn common troubleshooting techniques

Course Overview

Module 1: Overview
- Lab 1.1: Discovery and CMDB Tour
Module 2: MID Server
- Lab 2.1: MID Server Installation Validation
Module 3: Running Discovery
- Lab 3.1: Running Discovery
Module 4: Credentials and Behaviors
- Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
Module 5: Phases, Probes, and Classifications
- Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
Module 6: Application Mapping
- Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
Module 7: Asset, CI, and File-based Discovery
- Lab 7.1: Asset and CI Relationships
Module 8: Horizontal Discovery Patterns
- Lab 8.1: Extend Windows OS – Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
Module 9: Application Discovery Patterns
- Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
Module 10: Configuration Management
- Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
- Lab 10.3: Hardware Configuration Management
- Lab 10.4: Application Configuration Management

Prerequisites

It is recommended that students taking the course have working knowledge and experience of ServiceNow.

Certified System Administrator preferred
Completion of ServiceNow CMDB fundamentals is highly recommended
Scripting in ServiceNow is highly recommended

Other Available Dates for this Course

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Virtual Classroom Live
January 29, 2025

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Virtual Classroom Live
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$2,400.00

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Virtual Classroom Live
February 24, 2025

$2,400.00

3 Days 9 AM CT - 5 PM CT

Knowledge Transfer Consulting Services Inc. is a single-source solution provider offering a full range of Training Delivery and Training Management solutions from concept to delivery. Learn more

Discovery Fundamentals Virtual Classroom Live December 16, 2024

Price: $2,400

Enroll today to reserve your spot!

Description

WHO SHOULD ATTEND?

Course Overview

Prerequisites

Other Available Dates for this Course

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